Do you have questions regarding JomCliq, our vendors or any of our products, please feel free to view the answers to common questions below, if you fail to find the answer you need, please feel free to contact us via email or on our hotline!

What's JomCliq return policy?

Returns are offered within 7 days of the purchase, in store credit is refunded into your account 48 hours after a refund order is cleared.

When will my order arrive?

Our vendors are advised to pack and ship the items the same day or within 24 hours of order placement. Delivery to your address depends on the shipping provider. Poslaju can take anywhere from 1-4 days for West Malaysia.

Does Jomcliq have a support center?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from 9am to 6pm Monday to Friday!

Is my online payment method secure?

Yes of course! Our website is equipped with latest security certificates and your information is kept highly secured and no payment information is kept by – Payments are processed via secure and known payment gateways.

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